Legal notice

Legal Notice

Last Updated: 23-08-2026

Welcome to Level Up.

This Legal Notice applies to your use of the Level Up website, including all pages, content, products, services, features, and other materials available through our website.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms described in this Legal Notice.

Website Ownership

The Level Up website, including its design, branding, logo, graphics, photographs, written content, product descriptions, videos, and other original materials, is owned or licensed by Level Up unless otherwise stated.

Unauthorized reproduction, copying, modification, distribution, publication, or commercial use of our website content is prohibited.

Brand & Trademark

Level Up, our logo, brand name, slogans, visual identity, product names, and other associated brand elements may be protected by applicable intellectual property laws.

You may not use, reproduce, imitate, or distribute Level Up branding without our prior written permission.

Website Content

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, product information, descriptions, images, colors, prices, availability, promotions, and other website content may occasionally contain errors or require updates.

Level Up reserves the right to correct, modify, update, or remove website content at any time without prior notice.

Product Images & Colors

We make reasonable efforts to display product colors, designs, and details as accurately as possible.

However, the appearance of colors may vary depending on:

Your device

Screen settings

Lighting conditions

Photography conditions

Therefore, actual product colors may differ slightly from the images displayed on the website.

Product Availability

All products are subject to availability.

Level Up reserves the right to:

Limit quantities

Discontinue products

Change product specifications

Correct pricing errors
Cancel orders where necessary

If an order cannot be fulfilled due to availability or pricing issues, we will make reasonable efforts to notify the customer.

Pricing

Product prices displayed on our website are subject to change without prior notice.

Promotional prices, discounts, coupon codes, and special offers may have specific terms and expiration dates.

If a pricing error occurs, Level Up reserves the right to correct the error and, where necessary, cancel an affected order.

User Responsibilities

When using our website, you agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorized access to our systems

Introduce malicious software or harmful code

Copy or reproduce website content without permission

Misuse promotional offers

Provide false or misleading information

Interfere with the operation or security of the website

We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.

Orders & Transactions

Placing an order through our website does not necessarily mean that the order has been accepted.

We reserve the right to verify, reject, cancel, or modify an order when reasonably necessary, including situations involving:

Incorrect customer information

Suspected fraudulent activity

Product unavailability

Pricing or technical errors

Duplicate orders
Unusual purchasing activity

Any applicable refund will be handled according to our applicable refund and exchange policies.

Third-Party Services & Links

Our website may contain links to or integrations with third-party platforms, services, payment providers, social media platforms, courier services, analytics tools, or other external websites.

Level Up does not control third-party websites or services and is not responsible for their content, policies, security, or availability.

Your use of third-party services may be subject to their own terms and privacy policies.

Intellectual Property

All original intellectual property appearing on the Level Up website, including but not limited to:

Logos

Brand graphics

Photography

Videos

Product descriptions

Website copy

Design elements

Icons

Illustrations

Marketing materials

may not be copied, reproduced, republished, sold, modified, or distributed without our prior written permission.

Limitation of Liability

To the extent permitted by applicable law, Level Up will not be responsible for losses or damages arising from:

Temporary website unavailability

Technical errors

Internet or network failures

Third-party service interruptions

Incorrect information supplied by users
Events beyond our reasonable control

Nothing in this notice is intended to exclude or limit any legal rights or protections that cannot lawfully be excluded or limited.

Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption

Free from technical errors

Completely secure
Free from viruses or other harmful components

We may temporarily suspend or restrict access for maintenance, updates, security reasons, or other operational requirements.

Privacy

We may collect and process information necessary to operate our business, process orders, provide customer support, improve our services, and communicate with customers.

Our collection and use of personal information are governed by our Privacy Policy.

Please review our Privacy Policy for more information about how customer information is handled.

Changes to This Legal Notice

Level Up may update this Legal Notice from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Your continued use of our website after an update may constitute acceptance of the revised notice to the extent permitted by applicable law.

Governing Law

This Legal Notice and your use of the Level Up website are intended to be governed by the applicable laws of Bangladesh, subject to any mandatory rights or protections available to consumers under applicable law.

Contact Information

If you have questions regarding this Legal Notice, please contact us:

Level Up

Business Address: [Insert Business Address]

Phone: [Insert Phone Number]

Email: [Insert Official Email]

Website: [Insert Website URL]

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